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Certified Data Centre Technician Professional (CDCTP®). In English. Also remote and on-site

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Certified Data Centre Technician Professional (CDCTP®)



 

Program Overview

Excel in a highly skilled and efficient technical team charged with optimising the operational capability and productivity of the data centre to meet the evolving demands of the business.

 

 

Ensuring zero downtime within the mission critical data centre environment involves employing highly competent and confident technicians who consistently demonstrate unrivalled technical knowledge and skills. High quality technicians are increasingly seen as a vital component to the smooth running of any data centre operation.


The five-day Certified Data Centre Technician Professional (CDCTP®) program is for individuals working within mission critical data centre facilities. It explores the wide range of subjects relevant to the data centre technician including a detailed breakdown of the data centre operating environments and the four key constraints to its operational effectiveness (power, cooling, IT and space), the necessary operational policies, procedures and compliance based on legislation, standards (national & international) and codes of conduct. During the program, learners will be provided a valuable opportunity to access the latest industry standards.


Certified technicians can foresee potential causes of failure honing an in-depth understanding of facility components and their operating parameters. In addition, technicians can identify, analyse, and remedy problems as they occur, quickly, decisively and accurately, avoiding potential high cost repairs and the risks associated with loss of service.


Following this program, you are encouraged to continue your professional development by advancing your knowledge and skills to gain further official certifications and qualifications by progressing through The Global Digital Infrastructure Education Framework which maps education programs to career advancement throughout the network infrastructure and data centre sectors.

 

 





Ensuring zero downtime within the mission critical data centre environment involves employing highly competent and confident technicians who consistently demonstrate unrivalled technical knowledge and skills. High quality technicians are increasingly seen as a vital component to the smooth running of any data centre operation.


The five-day Certified Data Centre Technician Professional (CDCTP®) program is for individuals working within mission critical data centre facilities. It explores the wide range of subjects relevant to the data centre technician including a detailed breakdown of the data centre operating environments and the four key constraints to its operational effectiveness (power, cooling, IT and space), the necessary operational policies, procedures and compliance based on legislation, standards (national & international) and codes of conduct. During the program, learners will be provided a valuable opportunity to access the latest industry standards.


Certified technicians can foresee potential causes of failure honing an in-depth understanding of facility components and their operating parameters. In addition, technicians can identify, analyse, and remedy problems as they occur, quickly, decisively and accurately, avoiding potential high cost repairs and the risks associated with loss of service.


Following this program, you are encouraged to continue your professional development by advancing your knowledge and skills to gain further official certifications and qualifications by progressing through The Global Digital Infrastructure Education Framework which maps education programs to career advancement throughout the network infrastructure and data centre sectors.

Data Centre Fundamentals

  • What is a data centre?
  • Understanding the basic design requirements
  • Availability and resilience measures and practices


Compliance

  • Codes and regulations
  • National and international standards
  • Industry guidelines and best practices
  • Certification and accreditation


The Physical Infrastructure

  • The four key environments (power, cooling, IT and space)
  • Power

  • Power infrastructure (data centre electrical distribution)

  • Cooling

  • Cooling infrastructure and airflow management

  • Overview of different cooling system technologies

  • IT Connectivity

  • Active network

  • Equipment configuration

  • Servers, software and services

  • Storage infrastructure

  • Data centre networks

  • Distribution options

  • Physical network

  • IT cabinets and frames

  • Cable containment

  • Data centre topologies

  • Structured wiring

  • Fiber optical cabling

  • Space

  • Relationship between white and gray space environments

  • Physical security and access control


Working in the Data Centre

  • Safety considerations
    • Risk assessment and method statements
    • Environmental health and safety
    • Personal protective equipment
    • Life safety systems (fire detection and suppression)
  • Task Preparation
    • Understanding the operation structure
    • Operational processes and procedures
    • Move, Adds and Changes (MACs)
    • Decommissioning
    • Operational measuring and monitoring
  • Asset management
    • Management tools, administration
    • Change management


Data Centre Maintenance

  • The need for maintenance
  • Maintenance strategies
    • Preventative maintenance
    • Predictive maintenance
    • Reliability centred maintenance
    • Condition-based maintenance
  • Power maintenance
  • Cooling maintenance
  • IT connectivity maintenance


Data Centre Power Infrastructure

  • Electrical safety
  • Power infrastructure systems (distribution path and components)
  • Back-up power infrastructures
  • Earthing and bonding
  • Measuring, monitoring and routine checks
  • Benchmarking and data centre metrics


Data Centre Cooling Infrastructure

  • Understanding the need for cooling
  • Data centre cooling architectures and systems
  • Air cooling
  • Economizer modes
  • Liquid cooling
  • Chilled water plant
  • Cooling towers
  • Measuring, monitoring and routine checks
  • HVAC efficiency and Power Usage Effectiveness (PUE) relationship


There are a number of group and individual case studies throughout this program.

 

Subject to change after publishing

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